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01564 336 124
Telephone EnquiriesMon-Fri: 9AM-5PM |
SAME DAY DISPATCH
Same day dispatchbefore 3PM Mon-Fri |
YOUR BASKET
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BASKET
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Selecting Glasses
Tiger Specs stocks a wide range of ready-to-wear reading glasses,
sun readers (also known as reading sunglasses) and
sunglasses as well as glasses/optical accessories.
What strength (power/dioptre) should I choose?
There are a number of ways to determine the ideal strength reading glasses and sun readers for you. Please note that in the interests of eye health we recommend regular eye tests and consultation with an optician and these options are in no way a replacement for this.
Strength Calculator: For an accurate guide, we recommend using our online strength calculator. Simply by entering your latest glasses prescription, taken in the last two years, you will be able to find your ideal strength:
Calculate My Strength
Your Optician: Your optician will be able to tell you what strength ready-to-wear reading glasses are most suitable for you either from your current glasses prescription or at the completion of an eye test.
Eye Chart: Alternatively, as a good approximate guide to your reading strength please download and print out our eye chart which is in PDF format. It is exactly A4 in size so must be printed onto A4 paper in it’s actual size with no page scaling, resizing or fitting selected. The eye chart must be printed in order to ensure correct results as on-screen sizes vary between computers.
Download Eye Chart
Please note: You are welcome to return any items within 28 days of dispatch for an exchange or refund should they prove unsuitable - please see the returns section on this page for more information.
What strength (power/dioptre) should I choose?
There are a number of ways to determine the ideal strength reading glasses and sun readers for you. Please note that in the interests of eye health we recommend regular eye tests and consultation with an optician and these options are in no way a replacement for this.
Strength Calculator: For an accurate guide, we recommend using our online strength calculator. Simply by entering your latest glasses prescription, taken in the last two years, you will be able to find your ideal strength:
Calculate My Strength
Your Optician: Your optician will be able to tell you what strength ready-to-wear reading glasses are most suitable for you either from your current glasses prescription or at the completion of an eye test.
Eye Chart: Alternatively, as a good approximate guide to your reading strength please download and print out our eye chart which is in PDF format. It is exactly A4 in size so must be printed onto A4 paper in it’s actual size with no page scaling, resizing or fitting selected. The eye chart must be printed in order to ensure correct results as on-screen sizes vary between computers.
Download Eye Chart
Please note: You are welcome to return any items within 28 days of dispatch for an exchange or refund should they prove unsuitable - please see the returns section on this page for more information.
What size of frame should I choose?
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What quality standards do your glasses meet?
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Do you sell glasses with clear lenses, also known as plano lenses, fashion glasses or zero strength?
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Do you sell bifocals?
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Where can I find reading glasses and sun readers that have spring hinges?
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Can you read my glasses prescription for me and tell me what strength I require?
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Can you make up my glasses prescription?
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Can I purchase your reading glasses and get prescription lenses put in them by you or an optician?
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Can I have different strengths in each lens?
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Offers
We believe we have a very compelling ongoing offer - Buy Any 2 & Get £5 Off on all reading glasses, sun readers and sunglasses.
This is a mix and match offer across all ranges of glasses and all further multiples of any two pairs added to your basket will enjoy
additional multiples of the £5 discount. The discount will be displayed at the basket and calculated automatically. Please note that
to enjoy this offer items must purchased at the same time on the same order.
Ordering & Payment
For all reading glasses and sun readers please select the strength you require and then click or tap the add to basket button.
For all reading glasses and sun readers alongside the strength is listed the availability and if a strength is listed as ‘In Stock’
this means it is available for dispatch and can be added to your basket. All other items listed on our website are in stock and available.
At the basket you can choose to check out securely with either PayPal or via the Tiger Specs checkout where we accept Visa, Mastercard and American Express.
We charge a flat rate for delivery. Within the UK, including the Channel Islands and the Isle of Man, this is £2.20. Within the EU this is £5.00 and for all other serviced countries this is £7.50. Once your order is complete you will be given an order number and a confirmation email with full details will be sent to the email address you provided during checkout. This will arrive within a few minutes but if not received please check your spam/junk folder in case it has been filtered. If you have any further queries about your order please contact us and we will be happy to help.
At the basket you can choose to check out securely with either PayPal or via the Tiger Specs checkout where we accept Visa, Mastercard and American Express.
We charge a flat rate for delivery. Within the UK, including the Channel Islands and the Isle of Man, this is £2.20. Within the EU this is £5.00 and for all other serviced countries this is £7.50. Once your order is complete you will be given an order number and a confirmation email with full details will be sent to the email address you provided during checkout. This will arrive within a few minutes but if not received please check your spam/junk folder in case it has been filtered. If you have any further queries about your order please contact us and we will be happy to help.
Can I order over the phone?
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Can you ship overseas?
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Can I have a VAT invoice?
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Delivery
You will receive another email when your order has been dispatched.
All orders placed before 3PM Monday to Friday, excluding bank holidays, are sent the same day. Orders placed after 3PM, on bank holidays and over the weekend are sent on the next working day.
All orders from within UK (including the Channel Islands and the Isle of Man) are sent First Class Royal Mail. This service is not tracked and usually takes 1-2 working days, with 90% delivered the next working day. Please note however that while we are dispatching orders as normal the Royal Mail are experiencing some delays to delivery due to the coronavirus. We appreciate your understanding. Orders of £50 and over in value will require a signature.
All orders from outside the UK are sent Royal Mail International. Delivery times are usually 3-5 working days for Europe and 5-7 working days for the rest of the world. Please note however that while we are still shipping international orders, due to the coronavirus it is highly likely to take longer than this at present because of local government restrictions. We appreciate your understanding.
All orders are sent to the delivery address specified during the checkout. Please note that providing the correct address is solely the customer's responsibility and we cannot be held liable for non receipt of goods due to an incorrect address.
All orders placed before 3PM Monday to Friday, excluding bank holidays, are sent the same day. Orders placed after 3PM, on bank holidays and over the weekend are sent on the next working day.
All orders from within UK (including the Channel Islands and the Isle of Man) are sent First Class Royal Mail. This service is not tracked and usually takes 1-2 working days, with 90% delivered the next working day. Please note however that while we are dispatching orders as normal the Royal Mail are experiencing some delays to delivery due to the coronavirus. We appreciate your understanding. Orders of £50 and over in value will require a signature.
All orders from outside the UK are sent Royal Mail International. Delivery times are usually 3-5 working days for Europe and 5-7 working days for the rest of the world. Please note however that while we are still shipping international orders, due to the coronavirus it is highly likely to take longer than this at present because of local government restrictions. We appreciate your understanding.
All orders are sent to the delivery address specified during the checkout. Please note that providing the correct address is solely the customer's responsibility and we cannot be held liable for non receipt of goods due to an incorrect address.
If I order before 3PM Monday to Friday, when will I receive my delivery?
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Will I need to sign for the delivery and will it fit through my letterbox?
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I haven’t received my order?
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28 Day Returns
You are welcome to return any items within 28 days of dispatch for an exchange or refund.
All items must be returned in their original condition and a returns form with instructions is supplied with every order. When returning any items we recommend obtaining a proof of posting as they are returned at the customer's own risk until received. Our return address is: Customer Returns, Tiger Specs, 6 Milverton Road, Knowle, Solihull, B93 0HY, United Kingdom.
Please note we do not cover return shipping costs or refund the original delivery charge however we do not charge to process and dispatch an exchange. Also, we have an ongoing offer providing a £5 discount for every multiple of two reading glasses, sun readers and sunglasses purchased. In accordance with this offer, please be aware that in the case of returns, most notably partial returns, the refund amount is calculated based on the price of the remainder of the order. Please note therefore that certain multiples of the £5 discount may no longer apply.
All items must be returned in their original condition and a returns form with instructions is supplied with every order. When returning any items we recommend obtaining a proof of posting as they are returned at the customer's own risk until received. Our return address is: Customer Returns, Tiger Specs, 6 Milverton Road, Knowle, Solihull, B93 0HY, United Kingdom.
Please note we do not cover return shipping costs or refund the original delivery charge however we do not charge to process and dispatch an exchange. Also, we have an ongoing offer providing a £5 discount for every multiple of two reading glasses, sun readers and sunglasses purchased. In accordance with this offer, please be aware that in the case of returns, most notably partial returns, the refund amount is calculated based on the price of the remainder of the order. Please note therefore that certain multiples of the £5 discount may no longer apply.
How long will it take to receive my refund/receive my exchange?
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6 Month Guarantee
We provide a six month guarantee on all items effective from the date of dispatch.
If an item should prove faulty within this period we will provide an exchange or refund.
What are the terms of the six month guarantee?
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I believe my glasses are faulty - what should I do?
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Cookie Policy
What are cookies?
Cookies are small text files stored on your internet connected device that are used to store custom settings. It is possible to manage and delete these cookies within the settings of your browser. Please note that disabling cookies will prevent you from purchasing items from our website and affect functionality however you will still be able to browse. If you would like any help checking out you are most welcome to contact us by calling 01564 336 124 (Mon-Fri 9AM-5PM) as we can also take orders over the phone.
How do we use cookies?
The Tiger Specs website uses cookies for essential site function, so we can monitor traffic, provide a better service and show relevant ads.
What types of cookies do we use?
Functional cookies
We use functional first party cookies for storing items placed in the basket and your cookie settings themselves. We also use a temporary session cookie for saving information entered into forms on our website, including that provided during the checkout (this is not retained after the browser is closed). We also use functional anonymous third party cookies to help us provide a better service by monitoring website traffic and orders (via Google Analytics). Additionally when checking out via the Tiger Specs checkout our third party payment service provider (Stripe) uses cookies which are necessary for us to process card payments on our website.
Non-functional cookies
We also use some non-functional third party cookies to display relevant ads (from Google, Facebook and Bing). These are optional and require user consent.
Cookies are small text files stored on your internet connected device that are used to store custom settings. It is possible to manage and delete these cookies within the settings of your browser. Please note that disabling cookies will prevent you from purchasing items from our website and affect functionality however you will still be able to browse. If you would like any help checking out you are most welcome to contact us by calling 01564 336 124 (Mon-Fri 9AM-5PM) as we can also take orders over the phone.
How do we use cookies?
The Tiger Specs website uses cookies for essential site function, so we can monitor traffic, provide a better service and show relevant ads.
What types of cookies do we use?
Functional cookies
We use functional first party cookies for storing items placed in the basket and your cookie settings themselves. We also use a temporary session cookie for saving information entered into forms on our website, including that provided during the checkout (this is not retained after the browser is closed). We also use functional anonymous third party cookies to help us provide a better service by monitoring website traffic and orders (via Google Analytics). Additionally when checking out via the Tiger Specs checkout our third party payment service provider (Stripe) uses cookies which are necessary for us to process card payments on our website.
Non-functional cookies
We also use some non-functional third party cookies to display relevant ads (from Google, Facebook and Bing). These are optional and require user consent.
You currently Opt Out of non-functional cookies on the Tiger Specs website. To accept non-functional cookies please choose:
Accept
Accept
GDPR Compliance
As a business we are fully committed to GDPR (General Data Protection Regulation) compliance and the protection of our customer’s data.
What data do we hold about you and how do we collect it?
For all customers, we hold information relating to each purchase. This includes items bought, full name, address, phone number and email address. It is important to note, we store no customer payment details.
How is your data processed and what do we do with it?
We only use customer data to process an order and handle any queries relating to that order. For customer’s that sign-up to receive updates about our latest offers and products we send regular communications by email only.
Where is your data held and is it secure?
All pages and data transferred to and from our website is sent over an encrypted connection provided by an SSL certificate. Once customer data is received it is then stored on our secure server. It is our priority to treat customer data with the utmost care and take every appropriate step to protect it.
Do we share data with anyone else?
We do not share any personal data with third parties except where consent is provided. For more information please see our cookie policy as detailed above.
What are your rights over your personal data?
You have a number of different rights regarding your personal data. You have the right to access the personal data we hold about you. This will be provided by us free of charge and in a reasonable time frame. You also have the right for this data to be corrected when incorrect, out of date or incomplete. Should you wish for us to remove all of your data which we hold, you can request this by contacting us at any time.
Who do I contact for data enquiries?
For all data enquiries, please contact us via any of the following methods stating your request; email: enquiries@tigerspecs.co.uk, phone: 01564 336 124 or mail: Tiger Specs, 6 Milverton Road, Knowle, Solihull, B93 0HY, United Kingdom. You can also send us an email via online form on our contact us page.
Contacting the regulator
If you feel that your data has been handled incorrectly, or you are unhappy with our response to any requests you have made to us regarding the use of your personal data you have the right to lodge a complaint with the Information Commissioners Office. You can contact them by phone on 0303 123 1113 or go online to www.ico.org.uk/concerns.
What data do we hold about you and how do we collect it?
For all customers, we hold information relating to each purchase. This includes items bought, full name, address, phone number and email address. It is important to note, we store no customer payment details.
How is your data processed and what do we do with it?
We only use customer data to process an order and handle any queries relating to that order. For customer’s that sign-up to receive updates about our latest offers and products we send regular communications by email only.
Where is your data held and is it secure?
All pages and data transferred to and from our website is sent over an encrypted connection provided by an SSL certificate. Once customer data is received it is then stored on our secure server. It is our priority to treat customer data with the utmost care and take every appropriate step to protect it.
Do we share data with anyone else?
We do not share any personal data with third parties except where consent is provided. For more information please see our cookie policy as detailed above.
What are your rights over your personal data?
You have a number of different rights regarding your personal data. You have the right to access the personal data we hold about you. This will be provided by us free of charge and in a reasonable time frame. You also have the right for this data to be corrected when incorrect, out of date or incomplete. Should you wish for us to remove all of your data which we hold, you can request this by contacting us at any time.
Who do I contact for data enquiries?
For all data enquiries, please contact us via any of the following methods stating your request; email: enquiries@tigerspecs.co.uk, phone: 01564 336 124 or mail: Tiger Specs, 6 Milverton Road, Knowle, Solihull, B93 0HY, United Kingdom. You can also send us an email via online form on our contact us page.
Contacting the regulator
If you feel that your data has been handled incorrectly, or you are unhappy with our response to any requests you have made to us regarding the use of your personal data you have the right to lodge a complaint with the Information Commissioners Office. You can contact them by phone on 0303 123 1113 or go online to www.ico.org.uk/concerns.
Javascript
The Tiger Specs website uses javascript for some essential site function.
For certain functionality on the Tiger Specs website including menus, images, quick look and to check out, Javascript must be enabled within your browser. However it is still possible to browse without Javascript enabled and to access all pages on the website without Javascript, please refer to our sitemap.
If you would like any help checking out you are most welcome to contact us by calling 01564 336 124 (Mon-Fri 9AM-5PM) as we can also take orders over the phone.
For certain functionality on the Tiger Specs website including menus, images, quick look and to check out, Javascript must be enabled within your browser. However it is still possible to browse without Javascript enabled and to access all pages on the website without Javascript, please refer to our sitemap.
If you would like any help checking out you are most welcome to contact us by calling 01564 336 124 (Mon-Fri 9AM-5PM) as we can also take orders over the phone.
Terms & Conditions
The terms and conditions of the Tiger Specs website are detailed below, please read them carefully.
We may vary these terms from time to time. Please check them before you make a purchase.
Use of the Tiger Specs website and any purchases made through it constitutes an agreement to abide by the terms and conditions detailed below. Any contracts or agreements formed between the customer and Tiger Specs by means of the website shall be governed and interpreted by English law and any disputes or proceedings shall be subject to the jurisdiction of the English Courts.
We have ensured that the information relating to the products on our website is as accurate as possible. Pictures of each product can be expanded to offer a more detailed view but vision of the product depends on the monitor display and resolution capability of your device.
Prior to placing an order please also read the rest of the information on this page. This information also forms part of the terms and conditions and contains important details about your order.
At the point when a purchase has been made and a confirmation email has been received by the customer there then exists a binding agreement under our terms and conditions between Tiger Specs and the customer. Payment is taken immediately for orders and goods will not be dispatched until receipt of payment. Product ownership passes to the customer once we have received payment in full and the customer has received the goods.
Compliance with the Opticians Act 1989
Please note that to comply with the Opticians Act 1989, the intended user for all purchases of reading glasses and sun readers must not be aged under 16 years or registered visually impaired.
Additionally, for the purchase of reading glasses in strengths +4.50 and +5.00 this must be in accordance with a written prescription issued within the previous two years.
Use of the Tiger Specs website and any purchases made through it constitutes an agreement to abide by the terms and conditions detailed below. Any contracts or agreements formed between the customer and Tiger Specs by means of the website shall be governed and interpreted by English law and any disputes or proceedings shall be subject to the jurisdiction of the English Courts.
We have ensured that the information relating to the products on our website is as accurate as possible. Pictures of each product can be expanded to offer a more detailed view but vision of the product depends on the monitor display and resolution capability of your device.
Prior to placing an order please also read the rest of the information on this page. This information also forms part of the terms and conditions and contains important details about your order.
At the point when a purchase has been made and a confirmation email has been received by the customer there then exists a binding agreement under our terms and conditions between Tiger Specs and the customer. Payment is taken immediately for orders and goods will not be dispatched until receipt of payment. Product ownership passes to the customer once we have received payment in full and the customer has received the goods.
Compliance with the Opticians Act 1989
Please note that to comply with the Opticians Act 1989, the intended user for all purchases of reading glasses and sun readers must not be aged under 16 years or registered visually impaired.
Additionally, for the purchase of reading glasses in strengths +4.50 and +5.00 this must be in accordance with a written prescription issued within the previous two years.