As a business we are fully committed to GDPR (General Data Protection Regulation) compliance and the protection of our customer’s data.
What data do we hold about you and how do we collect it?
For all customers, we hold information relating to each purchase. This includes items bought, full name, address, phone number and email address.
It is important to note, we store no customer payment details.
How is your data processed and what do we do with it?
We only use customer data to process an order and handle any queries relating to that order.
For customer’s that sign-up to receive updates about our latest offers and products we send regular communications by email only.
Where is your data held and is it secure?
All pages and data transferred to and from our website is sent over an encrypted connection provided by an SSL certificate.
Once customer data is received it is then stored on our secure server. It is our priority to treat customer data with the utmost care and take every appropriate step to protect it.
Do we share data with anyone else?
as detailed above.
What are your rights over your personal data?
You have a number of different rights regarding your personal data. You have the right to access the personal data we hold about you.
This will be provided by us free of charge and in a reasonable time frame. You also have the right for this data to be corrected when incorrect, out of date or incomplete.
Should you wish for us to remove all of your data which we hold, you can request this by contacting us at any time.
Who do I contact for data enquiries?
For all data enquiries, please contact us via any of the following methods stating your request;
email: firstname.lastname@example.org, phone: 01564 336 124 or mail: Tiger Specs, 6 Milverton Road, Knowle, Solihull, B93 0HY, United Kingdom.
You can also send us an email via online form on our contact us
Contacting the regulator
If you feel that your data has been handled incorrectly, or you are unhappy with our response to any requests you have made to us regarding the use of your personal data
you have the right to lodge a complaint with the Information Commissioners Office. You can contact them by phone on 0303 123 1113 or go online to www.ico.org.uk/concerns